Unified profile
Store contact, membership, household, ministry and lifecycle details in one workspace.
- Member status and journey stage
- Branch and household ownership
- Communication preferences
Solutions
A complete view of every person and household
Member 360
Bring identity, family relationships, engagement, ministry participation, communications and pastoral context together in one secure member workspace.
Why it matters
People should never become fragments across separate lists.
Churches often hold parts of a person’s story in attendance sheets, giving records, pastoral notes, group lists and messaging tools. Member 360 connects the appropriate information so authorised teams can understand context before they act.
The result is not simply a database. It is a ministry workspace that helps leaders welcome people, recognise changing engagement and coordinate responsible follow-through.
Capabilities
What the solution enables
Member 360 combines structured data, role-aware workflows and actionable visibility.
Households and families
Understand family relationships and support shared household workflows.
- Parents, children and dependants
- Household communication
- Family participation
Journey timeline
See important events across onboarding, attendance, communication and pastoral engagement.
Communication history
Review relevant messages, campaigns and interaction history before contacting a member.
Groups and ministries
See where a person belongs, serves and participates across church life.
Engagement insight
Identify declining participation, new engagement and follow-up opportunities.
How it works
From first contact to long-term belonging
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01
Create or identify the person
Register a guest or member without creating unnecessary duplicate records.
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02
Connect the household
Link parents, children, spouses and other household relationships.
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03
Record participation
Attendance, groups, ministry service and communications enrich the member context.
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04
Respond appropriately
Authorised leaders use the complete picture to welcome, care, engage and follow up.
Realistic scenarios
How this works in church life
These examples illustrate how churches can use the capability in practical ministry situations.
A family attends Sunday worship for the first time
The welcome team registers the household once, records attendance and assigns an appropriate follow-up journey.
Outcome: The family receives coordinated communication without duplicate or conflicting contact.
A previously active member has missed several services
Attendance and ministry participation signals appear in the member workspace for authorised pastoral review.
Outcome: A pastor sees the wider context and assigns a personal, timely follow-up.
Measure progress
What leaders can monitor
Identity, household, engagement and ministry information connected.
Reduce duplicate records and conflicting member information.
Recognise changes before people become disconnected.
See it in context
Explore this capability inside CAAMS OS.
Book a guided demonstration built around your church’s people, teams and operating model.